Privacy Policy
1. Data Protection at a Glance
General Information
The following information provides a straightforward overview of what happens to your personal data when you visit our website. Personal data includes all data that can be used to personally identify you. Detailed information on data protection can be found in the Privacy Policy listed below this text.
Data Collection on Our Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the site’s legal notice (Imprint).
How do we collect your data?
Your data is collected, on the one hand, by you providing it to us. This may include data entered into a contact form.
Other data is automatically collected by our IT systems when you visit the website. This primarily includes technical data (e.g., browser type, operating system, or time of page access). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is used to ensure the error-free provision of the website. Other data may be used to analyze user behavior.
What rights do you have regarding your data?
You have the right to request information, free of charge and at any time, regarding the origin, recipients, and purpose of your stored personal data. You also have the right to request correction, blocking, or deletion of this data. For this and any further questions regarding data protection, you may contact us at any time using the address provided in the Imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You also have the right, under certain circumstances, to request restriction of the processing of your personal data. Details can be found in the Privacy Policy under “Right to Restrict Processing”.
Analytics Tools and Third-Party Tools
When visiting our website, your browsing behavior may be statistically evaluated. This is primarily done using cookies and analytical tools. The analysis of your browsing behavior is generally anonymous and cannot be traced back to you personally. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following Privacy Policy.
You can object to this analysis. Details on your opt-out options can be found in this Privacy Policy.
2. General Information and Mandatory Disclosures
Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this Privacy Policy.
When using this website, various personal data will be collected. Personal data is data through which you can be personally identified. This Privacy Policy explains which data we collect, how we use it, and for what purpose.
We point out that data transmission on the internet (e.g., via email) may contain security vulnerabilities. A complete protection of the data from third-party access is not possible.
Note on the Responsible Entity
The responsible party for data processing on this website is:
HSF GROUP GmbH
Wissenbacher Weg 3
35684 Dillenburg
Germany
Represented by:
Uwe Pfeiffer
Peter Pfeiffer
Phone: +49 2776 922780
Email: info@hsf-group.de
The responsible entity is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may revoke your consent at any time. An informal email notification is sufficient. The legality of data processing carried out prior to the withdrawal remains unaffected.
Right to Object to Processing in Special Cases and to Direct Marketing (Art. 21 GDPR)
If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right, for reasons arising from your particular situation, to object to the processing of your personal data; this also applies to profiling based on these provisions. The respective legal basis for processing can be found in this Privacy Policy.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims (objection under Art. 21(1) GDPR).
If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection under Art. 21(2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, workplace, or place of the alleged infringement. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to receive data that we process based on your consent or in performance of a contract in a commonly used, machine-readable format or have it transmitted to another controller where technically feasible.
SSL/TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us, this site uses SSL/TLS encryption. You can recognize an encrypted connection by the browser’s address line changing from “http://” to “https://” and by the lock icon.
When SSL/TLS encryption is enabled, transmitted data cannot be read by third parties.
Encrypted Payment Transactions on This Website
If, after entering into a contract requiring payment, it becomes necessary to transmit payment data (e.g., bank account details), such data will be required for payment processing.
Payment transactions using common payment methods (Visa/MasterCard, direct debit) are processed exclusively via an SSL/TLS encrypted connection.
With encrypted communication, your payment data cannot be intercepted by third parties.
Right to Access, Blocking, Deletion, and Rectification
Within the scope of statutory provisions, you have the right to free information about your stored personal data, its origin, recipients, and the purpose of data processing, as well as a right to correction, blocking, or deletion of this data. You may contact us at any time using the address provided in the Imprint.
Right to Restrict Processing
You have the right to request restriction of the processing of your personal data. You may contact us at any time using the address provided in the Imprint. The right to restrict processing applies in the following cases:
If you dispute the accuracy of your personal data stored by us, we generally require time to verify this. For the duration of the verification, you have the right to request restriction of processing.
If processing is unlawful, you may request restriction instead of deletion.
If we no longer need your personal data but you require it to exercise, defend, or assert legal claims, you may request restriction instead of deletion.
If you lodge an objection under Art. 21(1) GDPR, a balancing of interests must take place. Until a decision is made, you have the right to request restriction of processing.
If processing is restricted, your data may only be processed—with the exception of storage—with your consent or for the establishment, exercise, or defense of legal claims or for the protection of rights of another natural or legal person, or for reasons of important public interest of the EU or a Member State.
Objection to Promotional Emails
We hereby object to the use of contact details published in the context of mandatory legal notice requirements for the purpose of sending unsolicited advertising or informational materials. The website operators expressly reserve the right to take legal action in the event of unsolicited promotional information, such as spam emails.
3. Data Collection on Our Website
Cookies
Our website uses cookies, some of which are required for technical functionality. Cookies do not cause damage and do not contain viruses. They help make our website more user-friendly, efficient, and secure.
Most cookies we use are “session cookies”, which are automatically deleted after your visit. Others remain stored until you delete them and enable us to recognize your browser on your next visit.
You can configure your browser to notify you when cookies are set, to allow cookies only in individual cases, to block cookies for certain cases or in general, and to automatically delete cookies when closing the browser. If cookies are disabled, website functionality may be limited.
Cookies required for electronic communication or for certain features (e.g., shopping cart) are stored based on Art. 6(1)(f) GDPR, as the operator has a legitimate interest in ensuring technically error-free and optimized service provision.
Other cookies (e.g., analytics cookies) are treated separately in this Privacy Policy.
Server Log Files
The provider of the site automatically collects and stores information transmitted by your browser in server log files. These include:
Browser type and version
Operating system used
Referrer URL
Hostname of accessing device
Time of server request
IP address
These data are not combined with other data sources.
Data collection is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in technically error-free presentation and optimization of the website.
Contact Form
When you submit inquiries via contact form, the data you enter—including your contact details—are stored for the purpose of processing your inquiry and potential follow-up questions. This data is not shared without your consent.
Processing is based exclusively on your consent (Art. 6(1)(a) GDPR), which you may withdraw at any time.
Data remains stored until you request deletion, withdraw consent, or the purpose lapses.
Registration on This Website
You may register on our website to use additional functionality. Data entered will be used solely for the specific service for which you registered.
Required fields must be fully provided; otherwise, registration will be denied.
We may use the email address provided during registration to notify you of important changes.
Data processing is based on your consent (Art. 6(1)(a) GDPR).
Data will be stored as long as your account exists and deleted thereafter, unless legal retention requirements apply.
Processing of Customer and Contract Data
We process personal data only to the extent necessary for establishing, structuring, or modifying contractual relationships (inventory data), based on Art. 6(1)(b) GDPR.
Usage data is collected only when required for enabling service use or billing.
Customer data is deleted after completion of an order or termination of business relationship, subject to statutory retention periods.
Data Transfer Upon Contract Conclusion for Online Shops, Merchants, and Shipping Providers
Personal data is transferred to third parties only where necessary for contract execution (e.g., to shipping providers or payment processors). No further transfer occurs unless you have expressly consented.
Processing is based on Art. 6(1)(b) GDPR.
4. Social Media
Safe Social Sharing
Content can be shared in a data-protection-compliant manner in networks such as Facebook, Twitter, or Google+. A direct connection to these networks is only established when the user actively clicks a share button. Clicking constitutes consent within the meaning of Art. 6(1)(a) GDPR, which may be revoked at any time.
No automatic transmission of user data occurs.
Users can therefore share content without full browsing profiles being created.
5. Analytics Tools and Advertising
Lead Forensics
For marketing and optimization purposes, we use services from Lead Forensics, Communication House, 26 York Street, London, W1U 6PZ, UK.
Lead Forensics identifies organizational details (e.g., phone number, web address, SIC code, company description) and the precise path of your visit, including all pages viewed and time spent.
At no point is personal identification of individual visitors performed. IP addresses are anonymized immediately after collection.
Lead Forensics processes data on behalf of Hanse Orga to analyze web visits and provide related reporting and services.
You may object to data collection, processing, and storage at any time with future effect via the following link: “Deactivate Lead Forensics”. „Lead Forensics deaktivieren„.
Further information: http://www.leadforensics.com/privacy-and-cookies/.
6. Plugins und Tools
YouTube
Our website uses plugins of YouTube (Google LLC).
No connection to YouTube servers is established until you click a preview image.
When you click the preview, a connection is established and YouTube is informed which page you visited.
YouTube may place cookies for analytics, usability improvement, and fraud prevention. Cookies remain until manually deleted.
If logged in to YouTube, activity may be associated with your personal profile; logging out prevents this.
Usage of YouTube is based on Art. 6(1)(f) GDPR.
Privacy Policy: https://policies.google.com/privacy?hl=de.
Google Maps
This site uses Google Maps API services. Use of Google Maps requires storing your IP address, which is typically transmitted to U.S. servers.
Use is based on Art. 6(1)(f) GDPR.
Privacy Policy: https://policies.google.com/privacy?hl=de.
Tawk
We use Tawk.to live chat services, provided by tawk.to Inc., Las Vegas, Nevada.
When accessing the site, a connection to Tawk servers is established. Tawk stores your IP address and sets cookies enabling real-time chat.
Collected data includes chat content, timestamps, browser type/version, OS, referrer URL, and data volume.
No personal identification is performed. Data is also stored by Tawk.to Inc.
Privacy Policy: https://www.tawk.to/data-protection/gdpr/
Yumpu
To display flip catalogs, we use Yumpu (i-magazine AG, Switzerland).
A connection to Yumpu servers is established only upon clicking the preview image.
Yumpu receives your IP address, browser data, OS details, timestamps, and referrer data, solely for catalog display.
Privacy Policy: www.yumpu.com/de/info/privacy_policy entnehmen.
7. Payment Providers and Resellers
PayPal
We offer payment via PayPal (PayPal Europe S.à.r.l. et Cie, S.C.A., Luxembourg).
If you select PayPal, payment data is transmitted to PayPal.
Transmission is based on Art. 6(1)(a) GDPR (consent) and Art. 6(1)(b) GDPR (contract fulfillment). Consent may be withdrawn at any time.