Service of HSF Group GmbH
Reliable service, personal contacts, and fast delivery – worldwide.
Whether individual training, technical support, or test device: we are at your side personally and flexibly. Benefit from a familial approach, innovative solutions, and a logistics center with thousands of items in stock. Trust in quality, efficiency – and people who care.
Our services at a glance
Personal contacts
With us, you don’t talk to an anonymous call center. Whether technology, sales, or service – you have fixed contacts who know your processes and requirements. All are reachable through central contact details, so you quickly get the right help.
Individual consultation & training
Every company has its own challenges. We offer individual consultation – by phone, on-site, or digitally – and show you how to use our devices optimally. So you can work safely, efficiently, and with the best results – whether for weld seam cleaning or laser welding.
Family business, direct service
As an owner-managed company, we are flexible and decisive. You don’t get a standard, but solutions that fit you. From the first conversation to device selection or training – your requirements are at the forefront.
Worldwide shipping & partner network
Whether a workshop in Bavaria or a production hall in South Africa: we deliver worldwide – directly, quickly, and reliably. With experienced trading partners on-site and well-established shipping processes, we ensure that your device arrives where it is needed.
Safety & environmental standards in focus
Our products help you meet legal requirements – without compromising on quality or efficiency. Whether acid-free cleaning or laser welding with minimal heat input: with TIG-MAX®, you work safer and more environmentally friendly than ever before.
Fast processing & delivery
We deliver faster than others respond. Thousands of items are in stock, you receive offers within one business day, and if ordered by 2 PM, your goods leave our house the same day. This way, you avoid standstills and secure your processes.
Technical support & service
Device defective? Application unclear? We help immediately – by phone or remote maintenance. If urgent, we also provide a replacement device at short notice. Our goal: to keep your processes running without waiting times and unnecessary downtime costs.
Test devices & sample deliveries
Those who invest want to be sure. That’s why you can test our devices before purchasing – for up to two weeks free of charge. Experience performance, handling, and results under real conditions in your production.
Commitment to aid organizations
We are convinced: economic success and social responsibility belong together. Therefore, part of our profits regularly goes to organizations like Rapid Relief Team (RRT), who help where help is needed.